Helping Merseyside organisations to thrive on digital

  • Design
  • Development
  • Digital Transformation
  • Hosting
  • Intranet
  • SEO
  • Support & Maintenance
  • Umbraco
  • WordPress
Various devices showing screenshots of websites for Cafcass, First Ark, Aftermath Support and Marine Marketing Services

We work closely with our clients, who often think of us as an extension of their team, to develop creative solutions informed by insight, data and strategic thinking.

It is our job to identify and bridge any gaps in your digital armoury, helping you to get to where you want to be. No matter how complex the challenge, we have the technology, people and processes to manage your project efficiently and deliver a solution worthy of your objectives.

Our certified Project Managers will be with you every step of the way, and once your new website is up and running, we can support and enable your team to measure its effectiveness and evolve it in a natural way.

This is the four-step journey we will take with you to deliver an impeccable solution:

Discovery

We start every project with a conversation to establish the most effective route to success. We will work with you to understand your audiences, goals and success measures for the project. The discovery phase helps to inform how we define and shape your platform’s user journeys, and helps us to deliver engaging experiences across multiple touch points.

Build

Working to an agreed functional specification and prototype visuals, we will design and build your new platform using tried and tested processes.

Acceptance

Upon sign-off, your platform will be made privately available for stakeholders to undertake user acceptance testing. We will work with you to confirm compliance and, if any issues arise within the 45-day warranty period, we will resolve them under the cost of the project.

Delivery

Following testing and confirmation of compliance, our operations team will ensure your platform is deployed to your chosen environment and available to your users at a time and date that suits you.

 

We have been delivering lasting change to organisations across Liverpool and Merseyside for nearly 25 years, providing guidance, embedding best practices and driving their digital capabilities forward to aid long-term success. We work with the likes of Cafcass, Aftermath Support, Cotton Outlook, First Ark and Marine Marketing Services to support their portfolios and deliver the best possible outcomes for their users.

The level of trust we have established with our clients is built upon transparent communication and collaboration, with results stemming from our ability to work together to solve important problems.

iPhone X displaying screenshot of Cafcass' website

“The response to our new website has been incredible. It still has all the relevant information, but is laid out in a way that makes it much more user-friendly, uplifting and easier for us to manage. Connect made the redesign process easy – they were patient and understanding of our needs and limitations. With their support, we have been updating the site regularly.”

– Aftermath Support

 

Let’s build something great together

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